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troubleshooting

My PDF didn't download - what to do?

1 min read
  1. Check your popup blocker - InvoDraft opens the PDF in a new tab.
  2. Try a different browser (Chrome, Safari, Edge all work).
  3. Refresh and retry - sometimes the PDF service needs a beat to warm up.
  4. Still broken? Email support@invodraft.com with your document ID (visible in the URL) and we'll send the PDF directly.

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